Profile links are broken – 404 error

This can happen accidentally, when you go to view another member profile you get a 404 error (Not found) what you need to do in most cases is just saving your permalink structure under WordPress settings. Try the following steps to correct this problem:

  • Login to your WordPress dashboard (as admin)
  • From the dashboard menu, open Settings > Permalinks
  • Click Save Changes to save permalink structure again

If the above solution didn’t work please try the following solution:

  • Go to Setup Pages in the UserPro (as admin).
  • Click Check / Rebuild Profile Pages to see if pages need to be rebuilt. If pages are highlighted in red, Click Rebuild UserPro Pages.
  • Then go to WordPress Dashboard -> Settings -> Permalinks and click Save Changes to save the current Permalink settings
  • Then go back to Setup Pages and make sure the pages were rebuilt successfully.

If the above solution didn’t work please try the following for test purposes only:

  • Deactivate all other plugins and change your current theme
  • From the dashboard menu, open Settings > Permalinks
  • Click Save Changes to save permalink structure again

If it works now, then you have a plugin/theme that conflict with UserPro. You can try to figure out which plugin/theme is causing a conflict, but If you could not fix it, please submit a topic

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